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Behind-the-Scenes Tech Team Ensures Continuity of Learning

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Title (Dublin Core)

Behind-the-Scenes Tech Team Ensures Continuity of Learning

Description (Dublin Core)

Like students, faculty, and staff, the IT team is adjusting to new working conditions, yet the group remains resolute in its mission.

Dahlia Bryan personifies what it's like for many members of the University community working from home. She's operating out of an attic office, flanked by her two young sons who are doing schoolwork.

But when someone needing tech support calls, "I put my headset on and tell the boys that 'mommy has to work and to keep quiet,' but there are times when I know the people I'm talking with can hear them in the background." said Bryan.

Date (Dublin Core)

April 6, 2020

Creator (Dublin Core)

Tony Ferullo
Suffolk University

Contributor (Dublin Core)

Julia Howington

Link (Bibliographic Ontology)

Controlled Vocabulary (Dublin Core)

English Education--Universities
English Technology
English Online Learning

Curator's Tags (Omeka Classic)

Suffolk University
Boston
Massachusetts
IT
Zoom
troubleshoot
Blackboard
Outlook
work from home
virtual learning

Date Submitted (Dublin Core)

5/21/2020

Date Modified (Dublin Core)

04/01/2021

Date Created (Dublin Core)

04/06/2020

Text (Omeka Classic)

Text

Accrual Method (Dublin Core)

4719

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