Reflections on working at a US Military Hotel/Quarantine Facility and Getting Tested for COVID

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In this story I would like to share some of my experiences working at a Hotel that was converted into a quarantine facility for the US Military. I am a civilian employee of a US Army Lodging facility on a US Army base overseas. As a part of my job, I assist soldiers in finding temporary lodging during their permanent change of station (PCS) moves, as well as finding lodging during temporary deployments in our area. In many ways, our facility works as a hotel with an emphasis on long term stays for guests. By early February we had begun to take measures of tracking where people were traveling from and if they had any contact with people who had be sick or were sick themselves. In March, as the pandemic was heating up in Europe, many local hotels were forced to close, yet to support the military mission, we remained open and even converted a portion of our facility into a quarantine facility for US Military personnel. Establishing the new standard operating procedure for handling quarantine was difficult since we needed to coordinate it with local German Laws, Garrison policy and the policies being set by the local combatant commands. This often led to confusion and frequent changes in daily routine and standard operating procedure. When coming to work, things would change almost daily. While the Garrison went to partial manning as those who could work at home did, I was working double shifts to help in the conversion of our facility and the writing of the new SOP’s to deal with our changing circumstances. Large plexiglass windows were added to the Front Desk and all our office spaces. Per garrison orders mask wearing became mandatory throughout the facility except for guests inside guest rooms. Wearing masks for hours on end, and frequent sanitation runs to wipe down the stairways and elevators and lobby became the norm. Given the importance of maintain health and readiness, the Military took the situation vary seriously in terms of sanitation and protection measures. When One of my colleagues had tested positive for COVID, the others she had direct contact with were placed in Quarantine and sent to be tested as well. They were required to have two negative tests 5 days apart before they could leave quarantine. When I became sick with flu-like symptoms, I was sent to be tested for COVID. The Garrison established a drive through testing area. The test consisted of a nasal swab, which could be done either as the less invasive swab just inside the nose, or the more invasive same day test which required the swab to be taken deeper in the nose for 10 seconds. After filling out a questionnaire, they determined that I needed the more invasive test. After reaching the end of the line, I leaned out of the window of my car they tested me. It was a rather painful experience. Within 8 hours of the test, I was able to access my test results online. Luckily, I tested negative. As it turns out I had only a regular seasonal flu. If I had tested positive, I would have been contacted by a training team on the same day of my test, and the colleagues that I worked with would have had to enter quarantine as well. Since I tested negative, I only had to remain at home away from work until 48 hours after my last symptoms. Attached is a copy of the COVID testing information sheet provided to me after my test.

#Working, #Testing, #Reflection

Reflection by Zachary Rady, COVID document by US Army Garrison Stuttgart, Germany

2020-12-05