Pandemic Brand Reviews: Sprouts Farmer's Market Grocery

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Pandemic Brand Reviews: Sprouts Farmer's Market Grocery

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There is a Sprout's less than 2 miles away from my house. My parents would often go to buy fresh produce and snacks from the bulk section. Due to the pandemic, Sprout's no longer offers their self serve bulk section. Instead, there are prefilled bags. My parents no longer frequent Sprout's, I think because of this new policy, or perhaps better prices elsewhere.

Because my close friend works at Sprout's, I visit her at work. With the exception of the bulk section, everything is still the same. However, I do see the curbside pickup and grocery delivery options being used more. My local Sprouts has designated some parking spots for curbside pickup. One time when I was visiting my friend, she was on Instacart (grocery delivery) shopping duty that day. I walked around with her around the store as she picked up the items that the customer requested. She had to be very quick and find the items immediately. Not only that, but if the phone beeped, she had to drop everything she was doing to deliver a curbside order.

Being an essential worker in customer service is very hard work. I hope that people can acknowledge and appreciate their hustle.

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This item was submitted on February 5, 2021 by Tina Chang using the form “Share Your Story” on the site “A Journal of the Plague Year”:

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