Journal - Starting the Service Industry Collection


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Journal - Starting the Service Industry Collection

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This journal entry excerpt, written in February, expresses my frustrations with the experiences my friends and I have had working in the service industry during the pandemic, and why it is important to document that experience. During a time in which there has been a great deal of coverage about working from home, those of us without the option to had to adapt to the new procedures in an attempt to keep ourselves safe, and were often met with more aggression and defensiveness from customers than before. While some of this entry is me airing my frustrations, it gives insight into how I was feeling at the end of my time working for the service industry.

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text story

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This item was submitted on March 28, 2021 by Julia Jensen using the form “Share Your Story” on the site “A Journal of the Plague Year”:

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