Items
Tag is exactly
service industry
-
2022-06-01
Covid-19 Through the eyes of a young adult industry worker
I remember the days leading up to lock down, one of my professors was warning us that if need be we would effortlessly be able to transition the remaining weeks of class online. To my peers and I, we thought that was a little extreme to talk to us about going remote, we didn't think something that was happening in another continent would reach us so quickly. Fast forward a week or two, work was so slow we were ordering food and sitting around talking for the entirety of our shift. At the time I was a host and was getting paid hourly so I didn't mind but I didn't think about the way it was affecting our bartenders and servers. Within the next two days we were shutdown and I was filing for unemployment. Interestingly enough, that time was the most money I've ever made in my life. I was collecting 2-3x more money than I would have gotten if I was working. I changed my life style, I started nannying once August of 2022 came around because I couldn't afford to only have my hourly host pay once things started to open back up again. I was eventually given a promotion at work to Bartend once my nanny family no longer needed me since they were comfortable with the kids going back to school and day care. I was making a livable wage but it was nothing compared to what sales were before covid. It was never consistent, when the numbers began to spike people, reasonably so, would stay home and money was tight. I was so unhappy at my current job I was despiertly seeking a new one but in January of 2022, it was still a little scary, numbers were spiking and finding a new industry job seemed next to impossible. I found one but it came with a lot of consequences. I struggled financially for months. If it wasn't for the support of my family, I wasn't sure if I would have been able to make rent, pay my car, or even feed myself. Thankfully as the months have gone on it's gotten better. It's now June of 2022; over two years since the pandemic first started, and while nothing is normal, it's the closest it's ever been. Those who were once in the same position as me, scared of how they were going to survive are back to making livable wages. But I won't lie, I'm still scared, there is no certainty or promise that things will stay as "normal" as they are this 2022 summer. All we can do is hope and pray, and be thankful and grateful we're here to talk about it. -
2020-07-03
Bad science, bad business practices
The attached article is about a plant nursery in Snohomish, Washington that banned its employees from wearing face masks on June 3, 2020. This business did not take safety precautions for its employees seriously, and actively encouraged and promoted unsafe practices. This is something that is worth being documented in the JOPTY due to the fact that the stereotype of Western Washington state is that it is very liberal, very progressive. But there are still many pockets of areas that still are not. It’s important to remember that this stereotype isn’t true. I think this is also something that is another example of the general public not taking the lives and significance that service industry/customer service workers seriously. -
2020-08
Serving/Bartending in the Pandemic
In the summer of 2020 I was able to go back to work. I have been a server and bartender for a few years now, and knew there were going to be some changes going back to work. For one, masks were required, and half or less capacity was the new normal. Every other booth or barstools were closed to promote social distancing. There would be many problems with customers not wanted to wear masks and social distance, making it difficult for the employees to deal with. Some restaurants only allowed take-out, due to not wanting customers to be hanging out in the restaurant too long. The restaurant scene in Feb 2022 so far has mostly gone back to normal besides mask wearing. -
2020-06-06
One essential workers perspective during the covid pandemic
This was my experience as an essential worker during the Covid pandemic. -
2021-04-22
Community’s importance to the service industry during Covid-19: A business owner’s perspective
This article, written by small business owners, addresses the challenges faced by the service industry during COVID-19. These owners of a coffee shop share a list of ways that the community can support their local service industry, and why it is crucial to do so. They make it clear that it's not simply about buying a product; instead, it is about building a community and supporting those that you care about, which goes both ways. If you support small business owners and show that you're there for them, they in turn will give back to the community in any way that they can, creating a caring environment. The lessons they share are so important to keep in mind as we are still dealing with the pandemic, so that we can build a support system that lasts long past when the pandemic is over. -
2021-02-03
Tin Whiskers Brew Offered Frontline Workers Discount on Beer
To thank those risking their health for the benefit of others, Tin Whiskers Brewing Co. in Saint Paul, Minnesota showed their appreciation by offering a discount on take-out beer to frontline workers. They included health care workers, educators, first responders, service industry workers, postal workers, and public transit workers in their list, and were open to suggestions to add to that list. While a discount on beer doesn't make up for all the work these individuals do, it is a nice gesture to show appreciation during this challenging time. Given that those working in this brewery are also service industry workers, they recognize the risks and difficulties that frontline workers have been experiencing, and wanted to make it clear how much these people do for society. Instagram caption: @tinwhiskersbrew We want to extend a HUGE thank you to all of the frontline workers out there who have helped us all get through the past 11+ months. Starting immediately, all frontline workers get $2 off crowlers when you swing by our crowler shop. Just let us know you qualify when you're checking out (in-store only), and we'll activate your discount. What constitutes a frontline worker? --Health Care Workers --Educators --First Responders --Grocery/Retail/Pharmacy/Liquor Store Employees --Bar/Brewery/Restaurant Service Industry --Postal Service/Delivery --Public Transit Workers If we missed a field, let us know! We definitely want to thank you too. -
2020
Thrillest Serves
Because of the struggle the pandemic has put on small businesses and restaurants, Thrillest has created a webpage that lists a variety of businesses with links to merchandise, donation pages, and places to buy gift cards. By providing this support, Thrillest is trying to prevent any small businesses from closing due to the pandemic, and are spreading the word about small businesses that need support to encourage people to support them rather than large companies that aren't necessarily struggling during this time. They hope to serve the service industry, providing direct support for businesses in many major cities across the U.S. -
2021-03-02
Why Aren't Ohio's Grocery Store Workers Eligible Yet for a COVID-19 Vaccine?
Despite grocery store workers being essential frontline workers and a part of the CDC's vaccination recommendations, they were not given access to the vaccine in Ohio until it was open to everyone over the age of 16. While Governor DeWine insisted that age was the most important factor in determining vaccination eligibility, he neglected to realize the amount of exposure these essential workers were encountering daily. Also left out of earlier access to vaccines were public transportation workers, food and travel workers, U.S. Postal Service workers, and manufacturing workers. The vaccine is available to any Ohio resident over the age of 16 as of March 29th, but in more populated areas there have been issues with registration and long waits for the first dose. Including more occupations in the rollout of vaccines may not have prevented these issues from happening, but it could have ensured that those enduring more consistent exposure would have an easier time getting the vaccine, as they would not be battling the rest of the population for an appointment. -
2020-09-22
Mask Sign at Retail Store
This image of a sign at a store, posted on Facebook, hit home with the woman who posted, whose daughter works for a retail store and had recently dealt with an extremely aggressive customer. While there is not information regarding where this sign was posted, many small businesses who want to protect their employees are posting similar messages to express their frustration with those refusing to follow mask ordinances and store policies. Stores and restaurants are often private property, meaning that even if states don't require precautions such as masks, businesses are still allowed to have their own requirements before allowing customers to enter. -
2021-02-14
Journal - Starting the Service Industry Collection
This journal entry excerpt, written in February, expresses my frustrations with the experiences my friends and I have had working in the service industry during the pandemic, and why it is important to document that experience. During a time in which there has been a great deal of coverage about working from home, those of us without the option to had to adapt to the new procedures in an attempt to keep ourselves safe, and were often met with more aggression and defensiveness from customers than before. While some of this entry is me airing my frustrations, it gives insight into how I was feeling at the end of my time working for the service industry. -
2020-12-05
Covid-19 Notifications
For six months during the pandemic, I worked at Target. During that time, this is how we were notified of positive Covid cases within our store. Due to privacy reasons, this was often all the details we would receive, leaving us wondering if we should be getting tested or taking extra precautions. This was particularly stressful during the holidays, as there would be at least one text regarding a positive case per week. On the week in the screenshot, there were three positive cases in one week. It often left many of us more stressed than we already were with the influx of holiday shoppers, but we had to continue with our work as is nothing was wrong in order to keep the store functioning to the best of its ability. By the end of the year, we were all surprised when we went more than a couple days without a text. -
2020-09-22
Unintended Consequences Part II
This article, "From Equality to Global Poverty: How Covid-19 is Affecting Societies and Economies," includes much information. It covers things like the fact that millions of kids may not ever go back to school after this. The article talks about how poverty has increased since the outbreak and how clean energy progress has stalled. The article ends by talking about the investments needed. But all in all there is a lot of important information here on unintended consequences. -
2020-12-07
The impact COVID 19 has had on workers in the service industry
The Phenomenon our group is providing insight into is the effects of the COVID-19 pandemic on workers in the service industry. We will discuss the number of jobs lost/created and look into the workers’ treatment in the service industry. We are focusing on the personal experiences of some of the members of our group and others who are working during COVID 19. Some of our group members work in the service industry and have to work during this difficult time. The essay will provide first-hand insight and shed light on the issues that essential works are currently facing. -
2020-06-27
Confrontation over mask devolved to Racism at Kingston Coffee House
A Facebook post relaying an incident in which a staff member at a Kingston coffee shop was verbally attacked when she asked a customer why they weren't wearing a mask in keeping with a city policy requiring them indoors. It reads as follows: "Is it not enough that business owners have to contend with troubling and uncertain times? Weighing survival of the business and employees against our own health and lives ? Is it not enough that we have to deal with confusing directives from provincial and municipal levels who on one hand are asking we do our best to open up patios, and serve customers from outside our region and on the other, are asking us to ramp up the sanitation and work for 8 hour shifts with masks on ? Is it not enough that following the protocols leads to slower service and irate customers who then leave a lasting 1 star review on google that impacts what's left of the business? Apparently NOT. We at Kingston Coffee House are deeply hurt and angered by what one of our staff member had to face this morning. She is from India and has been with us since 2018. @KFLAPH has made masks mandatory starting from today and we are imposing the same on every customer who enters the premises. One caucasian woman entered Kingston Center location today and was asked by our employee to wear a mask. In return, she waited for other customers to leave and started banging the tables and abusing the employee by saying : 'you are a bloody Indian who should not be here, your mom and dad haven't raised you well'. NO , THIS IS NOT ACCEPTABLE! As a BIPOC owned business, we would do our best to track her down and make her responsible. Bringing race into the picture was uncalled for and the ensuing racial slurs were horrid and inhuman. You can thank your lucky stars Karen that I wasnt personally at the store. You would've got more than your fair share of an earful had I been on site. ( We understand not everyone wants to follow rules and they are entitled to their opinions. We are only trying to enforce what has been made a guideline. PLEASE BE POLITE to every person trying to serve you in these confusing and challenging times. You have to wear a mask for a few minutes when you come in, our staff is wearing it ALL DAY ! ) @ Kingston Coffee House Inc." -
04/19/2020
Living through Covid-19: 04/19/2020
This is a journal entry that specifically focuses on the transition to online learning and the practice of social distancing. *anonymous *This was intentionally a journal/diary entry therefore it was done through a word doc.