Items

• 
  2020-08-17

  Pandemic at Planet Fitness

  With the pandemic, the lives of many people have changed. For me, I see the changes most significantly at work. I started working at Planet Fitness in January, before the lockdown. I enjoyed my shifts and loved interacting with members at check-in. When we returned to work in July, my work shifts changed significantly. One of my new responsibilities included enforcing our mask policy. Not all members were as accommodating and understanding, as the member featured in the photo collage. Most times when asking members to wear masks, they would apologize and put on their mask. Other times, member's responses varied from rudeness to annoyance. The most shocking aspect of working at the gym during a pandemic is the lack of empathy some people have. In our first month back, many members were coming into the club or calling the club, unhappy that Planet Fitness had resumed billing since they did not feel comfortable returning to the gym. Overall, while there have been some bumps in the road when it came to the reopening of the gym, it has been nice to regain some semblance of normalcy with going back to work and interacting with my members.