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Pieper Buckley
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2020-08-25
Wendy's During Corona Season
A job in food service is almost never fun. However, a global pandemic tends to somehow make it worse. I work at Wendy's along with my friend Trinity (pictured in photo #2). Working at the same restaurant before and during the COVID-19 pandemic allows us to really experience the impacts of it all, and we see the changes every day. Wearing masks, gloves, and sometimes face shields, at all times is just one example of the "new normal" in food service. The lax environment of work before the pandemic seems almost comedic compared to what is now required. However, the internal changes during COVID-19 are a drop in the bucket compared to the change in how customers treat us. What used to be a few rude customers in a majority of nice customers has completely changed. It may be the fear of the virus, or the newfound unfamiliarity with the outside world, but food/customer service has never been so taxing on workers.