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2022-03-17
Working Through The Pandemic
Going through the Covid-19 pandemic is truly a test of endurance and adaptability. Wearing masks, sanitizing everything, and social distancing with the hopes these efforts help slow or help communities manage the virus was always talked about and put into action in day to day life as the new normal. I wasn’t concerned at all about the virus as I am pretty germophobic normally, always trying to sanitize my hands and surfaces that I want to involve myself with because of past experiences with being sick. When I got sick, I got sick hard, and I wasn’t about to take a chance with Covid either. However, this became an increasingly daunting task after I started working at a small mom and pop health foods store in my small town of Hilo, Hawai’i. Our clientele consists of people who don’t exactly want to cooperate with government mandates or fully believe in pharmaceutical science. Trying to be understanding of people’s beliefs and wants is one thing, but trying to be professional in spite of the outrage toward the mandates and that outrage being directed toward crew for upholding those policies is another. For the past year and a half, I have been stretched pretty thin on towing the line between being understanding and accommodating for customers and crew while also trying to maintain my own personal responsibilities and upholding local government restrictions. It is not easy to constantly hear complaints, belligerency, or contrasting opinions on the subject constantly with the added caveat of the building being an extremely small space. My solace that kept me going is the hope that this will be over at some point and not a new permanent reality. Until recently, we only had a limit of twelve (excluding crew members) allowed within the store at any given time. I was relieved when Gov. David Ige finally announced lifting restrictions and mandates on March 25th, as with high hopes we can all return to some semblance of normalcy before the new normal hit hard. The thing I look forward to the most? People not being upset at the mandatory mask policy, and crew not constantly voicing their opinions about -
2020-12-14
Working in a pandemic
This was an email sent out to employees about a coworker that had been infected with Covid-19. This is important because it shows that stores are now required to inform employees when another person that works there is confirmed to be covid positive. However, as this is a personal experience the company did not inform employees that there was a suspected case prior to the confirmation. This shows how money hungry corporations are even in a pandemic. They may say that they had the employee's best interest in mind but their actions speak louder, than a lousy email sent out. -
2020-12-05
Reflections on working at a US Military Hotel/Quarantine Facility and Getting Tested for COVID
In this story I would like to share some of my experiences working at a Hotel that was converted into a quarantine facility for the US Military. I am a civilian employee of a US Army Lodging facility on a US Army base overseas. As a part of my job, I assist soldiers in finding temporary lodging during their permanent change of station (PCS) moves, as well as finding lodging during temporary deployments in our area. In many ways, our facility works as a hotel with an emphasis on long term stays for guests. By early February we had begun to take measures of tracking where people were traveling from and if they had any contact with people who had be sick or were sick themselves. In March, as the pandemic was heating up in Europe, many local hotels were forced to close, yet to support the military mission, we remained open and even converted a portion of our facility into a quarantine facility for US Military personnel. Establishing the new standard operating procedure for handling quarantine was difficult since we needed to coordinate it with local German Laws, Garrison policy and the policies being set by the local combatant commands. This often led to confusion and frequent changes in daily routine and standard operating procedure. When coming to work, things would change almost daily. While the Garrison went to partial manning as those who could work at home did, I was working double shifts to help in the conversion of our facility and the writing of the new SOP’s to deal with our changing circumstances. Large plexiglass windows were added to the Front Desk and all our office spaces. Per garrison orders mask wearing became mandatory throughout the facility except for guests inside guest rooms. Wearing masks for hours on end, and frequent sanitation runs to wipe down the stairways and elevators and lobby became the norm. Given the importance of maintain health and readiness, the Military took the situation vary seriously in terms of sanitation and protection measures. When One of my colleagues had tested positive for COVID, the others she had direct contact with were placed in Quarantine and sent to be tested as well. They were required to have two negative tests 5 days apart before they could leave quarantine. When I became sick with flu-like symptoms, I was sent to be tested for COVID. The Garrison established a drive through testing area. The test consisted of a nasal swab, which could be done either as the less invasive swab just inside the nose, or the more invasive same day test which required the swab to be taken deeper in the nose for 10 seconds. After filling out a questionnaire, they determined that I needed the more invasive test. After reaching the end of the line, I leaned out of the window of my car they tested me. It was a rather painful experience. Within 8 hours of the test, I was able to access my test results online. Luckily, I tested negative. As it turns out I had only a regular seasonal flu. If I had tested positive, I would have been contacted by a training team on the same day of my test, and the colleagues that I worked with would have had to enter quarantine as well. Since I tested negative, I only had to remain at home away from work until 48 hours after my last symptoms. Attached is a copy of the COVID testing information sheet provided to me after my test. -
2020-03-13
Mom!!! Is the coronavirus over yet?
This drawing from the Seattle Times was released on March 13, 2020. Now five months later, this cartoon is relatable to mothers all across the country not just in Washington when it was thought to be the epicenter of the Covid pandemic. Our new norm includes masks, social distancing, and enforced closeness with our family. Most parents are still working remotely while most schools are still not back to normal. Putting the mom shame aside, I would say that after months and months of this I have found that too much togetherness is too much of a good thing. -
2020-08-10
Customer Service in a Global Pandemic
I have been working during the COVID-19 pandemic at a beverage/fast food restaurant. When all the news about the pandemic first started coming in, a lot of my co-workers just said that it was not a big deal and that it was basically the flu. However, there were also people who felt the complete opposite. I, like most people, try to gauge how I feel about something by listening to how others feel and researching the issue. Since it felt like there was not much true information going around, I felt I had to rely on other people's opinions in the beginning. That was a rollercoaster! I feel like in the beginning, there was no inbetween! People were either incredibly opposed to the fact that this virus is actually killing people, or they were terrified by it. I did not know how to feel. Eventually, I began to realize how serious this situation was. In these past months, I have been through many different mindsets. When I really started to realize how serious this situation was, I decided I would not leave my house. And I didn't. I took a month and a half off of work and stayed inside all day fearing the outside world. Little did I know, this was when there were very few cases in my area. After that, I began working again. My next mindset was that I needed to do all I could to keep myself safe because I needed to work. I began to think, if I get it, I get it. All I can do is try my best to stay clean and safe. But that didn't stay for long because my mindset would change constantly. I am writing this for my english class and I am required to add the hashtag